Call Center Training (CELI): Call Center Training (CELI)

Call Center Training Program (CELI)

The emergence of the BPO or call center industry in the Philippines has tremendously helped a number of Filipinos graduating after college in pursuit of having employment or for some, to have a job to finish a college degree. 5-10 years back, the country�s increasing population and lack of available jobs has posed a serious dilemma for the local workforce. So when the call center industry started to boom in the Philippines, many Filipinos were overjoyed by the sudden availability of employment opportunities.

The country became a popular choice to set up a call center company because of less expensive labor and operational costs compared to other countries, and also, because clients are usually of the Western mix, Filipinos have an excellent grasp of the English language and have the uncanny ability to replicate foreign accents.

That is why Cleverlearn English Language Institute becomes a partner to the biggest Business Outsourcing Processing (BPO) Companies in Cebu City. We train potential employees improve their English communication skills.

Course Description

Under the Bigfoot group of companies, Cleaverlearn today is a pathway center that continues to expand its horizon with the introduction of new products aside from ESL (English as Second Language) course; we have the International Study Abroad, International Nursing, Caregiving, and Call Center Training Programs.

World Class Experience

Improved Curriculum
Interactive, Organized & Practical

World Class Facilities
Conducive, Accessible and Improved

Interactive Module
Easy to follow, updated and intensive

Highly Qualified Instructor
Native Speakers and native fluent speakers

Courses Offered:

English Enhancement Program

The course offered covers topics on consonant and vowel pronounciation, stress and toungue twister. It also deals with basic grammar propblems such as verb tenses and voices subject verb agreement. The use of articles, degrees of comparison, prepositions and common usage problems.

Interview Skills Training

Focuses on the makings of a proper resume, preparation for a job interview and answering some possible job interview questions. It offers also brief overview of the call center industry and customer service. It also provides reading materials on American culture and building self confidence.

Personality Development

You will learn step-by-step, systematic methods to enhance your personality through discussions, group activities, questionnaires, individual exercises and practice sessions. The learning takes place in a friendly, informal and comfortable atmosphere. the entire program is completely practical. It is designed to develop the finer, positive facets in your personality.

The English Enhancement Program is designed to help students enhance/improve their English Communication Skills within a short period of time in an interesting/interactive manner. The courses in this program aim to provide the participants an excellent opportunity to improve their English proficiency and to help them apply the conventions of the English language.

At Cleverlearn, we strive to produce quality endorsements form our call center partners and train aspiring call center agents. We assists our applicants to acquire greater chances of getting hired in our call center partners.

Light Payment Scheme with P500 initial deposit

Enjoy the following benefits:

Cheapset rate among other Call Center Training Center
Conducive training area.
Fully-equipped computer laboratory
Updated course module\
Free unlimited WiFi access
Native Speaker or Native - Fluent speaker as training instructor
Touches on the speaking, listening, reading and writing abilities
Comprehensive learning experience

CLEVERLEARN ENGLISH ENHANCEMENT TRAINING CENTER

INTERVIEW SKILLS TRAINING

The interview skills training is a one day open course. If you have an upcoming interview, polishing your skills in an in-depth one to one coaching, this could very well make the difference between success and failure.

PERSONALITY DEVELOPMENT

Student will learn step-by-step, systematic methods to enhance personality through discussions, group activities, questionnaires, individual exercises and practice sessions. The learning takes place in a friendly, informal and comfortable atmosphere. The entire program is completely practical. Is i designed to develop the finer, positive facets in your personality.